|
This page lists our various company policies. This section of our web site was created so that our customers understand how we do business, what we do with your information, and how we handle orders.
We want your experience with us to be a positive one. It is our intention, as a business, to provide quality products that our customers can confidently recommend to others. We encourage you to contact us if there are questions we can answer about our products, services, or business. We will be happy to assist you.
Privacy Statement
We value your business, and respect your right to privacy. Our web site is a safe environment for anyone who visits or purchases from us.
We use the information you provide about yourself when placing an order only to complete that order, to send you our newsletter and product update notifications, and to use it internally for informational purposes. We do not share this information with outside parties except to the extent necessary to complete your order. In no other way do we share your information with anyone else, for any reason.
We maintain an e-mail newsletter for our customers and other interested parties. If you have received an e-mail from us, and you no longer wish to receive such messages, please forward the message in its entirety to info@febybiz.com and you will be removed promptly.
Company Quality Policy Statement
FEBYbiz is focused on our customers` ultimate success and is committed to providing best quality and cost in the industry. It is our guiding principle to offer customers a reliable service that consistently meets customers` expectations through the following philosophies:
1. Continually maintaining and improving the effectiveness of our quality management system by periodic receive of
- quality system documents
- execution of quality system documents
- quality objectives and the achievement of quality objectives
2. Effectively communicating inside and out side the company
- communicating with customers to ensure their requirements are fully understood
- communicating with employees to ensure their full understanding of quality policy , quality objectives and quality system requirements
3. Creating and managing the best marine operation processes in the industry ¨C These processes are documented and described in the Quality Management System
4. Providing targeted training, continuing education and incentives to employees ensure their excellent delivery of the company quality system requirements and customer` s requirements
|
